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EQ / emotional Intelligence soft skills training ezhilarasan- article ZC -


What is Emotional Intelligence (EQ) ? 

EQ or emotional Intelligence is more important than IQ or intelligence to succeed in life and in your job. To succeed in your profession you should be good in reading other person’s signals and react appropriately.
We all should develop the emotional intelligence required to understand, negotiate and empathize with other people.
“Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, Harvard theorist.

There are 5 categories of Emotional Intelligence (EQ)
1. Self-awareness.
It is your ability to recognize your own emotions and their effects.  It is having confidence about your self-worth and capabilities.
2. Self-regulation.
When you become emotional, you loose your self-control.  You can however, use number of techniques to remove negative emotions such as anger, anxiety or depression. 

3. Motivation.  If you have a positive attitude and clear goals in life you can easily motivate yourself to achieve it. If you catch negative thoughts as they occur, you can reframe them in more positive terms — which will help you achieve your goals.

4. Empathy. It is the ability to understand the pain and suffering of your colleague or employee. And talking in such a way that it makes that understand you really feels for them.

5. Social skills.
Today many persons are expert in technical skills. But they fail in inter personal or people handling skills. You must possess a high EQ to better understand, empathize and negotiate with others in a global economy. The development of good interpersonal skills is important to success in your life and career.
Psychologists generally agree that among the ingredients for success, IQ counts for roughly 10% (at best 25%); the rest depends on everything else — including EQ. 
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